CAM NPI engineer

Job. No: 12001 Category: Research & Development Branch: South China Location: Shenzhen
Education Bachelor Experience 5+ Language English

In a line:

NPI (New Product Introduction) is the process of introducing a new product to a competitive market. It starts when the product is ready to be exposed to the field per Frontline HQ (Management/Marketing/R&D) decision and ends when the local sales and CS organization is ready to take over the product.
 The NPI Engineer's main objective is to facilitate the NPI process of  new products, bridging between Frontline HQ and customers (early adaptors and/or development partners), in close cooperation with the local CS and sales organization.

What will your job look like

  • Learn the product at early stages of development/testing at the expert level
  • Present the product to customers both at high (executive) and low (technical) levels, including taking part in preparing presentation/training material
  • Lead and follow up product's evaluation at customers' sites
  • Facilitate the effective, direct, bidirectional communication between customers and Frontline HQ regarding all product aspects
  • Help to handover the product to the local sales and CS organization

What you will need to succeed:

  • At least 5 years of field experience and knowledge with PCB manufacturing processes
  • Knowledge of Frontline products - advantage
  • Experience in supporting users/customers
  • Experience in sales support activities - advantage
  • Experience in preparing and conducting training sessions - advantage
  • Experience in implementation of new processes/software solution to manufacturing
  • Project management experience - advantage
  • Very good English, both written and verbal
  • Personal Skills Requirements
  • Initiative and independent, ability to cope with problems in the field
  • Service-oriented attitude
  • Good communication skills
  • Fast, independent learner
  • Good didactic skills
  • Capable to maintain high deliverable rate in an intensive working environment
  • Willing to travel extensively
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